Terms of Service
Privacy policy hamari Terms of Service se connected hai. Jahan Terms mein aapke rights likhe hain, wahaaan privacy kaise implement hota hai wo yahan detail mein likha hai.
LEGAL REFERENCE
Privacy Policy jo aapka account protect karta hai
Jab aap lk21 par account kholtay hain, hamari privacy policy aapke personal information aur financial details ko jis tarah handle karta hai wo clear aur transparent hai. Hum...
Account SecurityData ProtectionPayment ConfidentialityWithdrawal PrivacyUser Control
Hamari privacy posture aur aapka consent
lk21 par jab aap account banate hain, aapke naam, mobile number, aur address ka data hum store karte hain taake JazzCash, Easypaisa, SadaPay aur Raast deposits verify ho saken. Aapki email aur withdrawal instructions bhi secure form mein rakhe jaate hain. Hum third-party payment processors ko aapka info tab hi dete hain jab withdrawal ya deposit clear karna padhe. Jahan local qanoon
ijazat deta hai, wahaan aap apne data ko download ya delete karne ke liye hamse contact kar saktay hain. Aapka consent hamara base hai—har transaction par aap jante hain ke kya hota hai.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
SUPPORT CHANNELS
Privacy concerns ke liye hamse baatein kijiye
Team online
Email Support
Aapke privacy questions aur data requests ke liye [email protected] par email kijiye. Hum 24 ghanton mein jawab dete hain aur aapke request ko process karte hain.
Live Chat
Hamari live chat team lobby mein available hai. Aap directly pooch saktay hain ke aapka data kahaaan save hai aur withdrawal process mein kya information jati hai.
Account Settings
Aapka profile mein Privacy aur Data section hai. Wahaan aap dekh saktay hain ke hamary paas kaun si information hai aur notification preferences change kar saktay hain.
CREDIBILITY MARKERS
Hamari transparency aur accountability
Encryption Standards
Aapke account login aur payment data HTTPS encryption ke through transfer hota hai. Jab aap JazzCash ya Easypaisa se withdraw...
Data Retention
Hum aapka account data tab tak rakhte hain jab tak aapka account active hai. Account close karne ke baad, transaction...
Third-Party Audits
Hamara payment infrastructure third-party security firms se audit hota hai. SadaPay aur Raast integrations ke liye hum compliance certificates maintain...
No Data Selling
Aapka personal information hum kisi marketing company ya advertiser ko nahin dete. Hum sirf payment processors aur regulatory bodies ko...
Cookie Transparency
lk21.bid par jo cookies chalte hain, wo session tracking aur fraud prevention ke liye hain. Aap apne browser settings se...
Breach Response
Agar kisi security incident ka shubuha ho, hum 48 ghanton mein affected users ko notify karte hain. Aapko email aur...
POLICY CONSISTENCY
Hamari privacy approach har page par same hai
Responsible Play
Account security ke through hum aapke spending patterns track kar saktay hain. Aap apne withdrawal history dekh saktay hain aur limits set kar saktay hain.
Deposit Transparency
Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte hain, hamara system aapko confirmation deta hai. Hum aapke balance aur transaction log private rakhtay hain.
Withdrawal Verification
Aapka withdrawal request confirm karte waqt, hum identity verify karte hain. Ye data sirf payment processor ko jaata hai, hamary backup logs mein encrypted form mein rehta hai.
Account Closure
Jab aap account close karte hain, aapka active data delete hota hai. Historical records ke liye aap SAR (Subject Access Request) file kar saktay hain.
Cross-Border Transfers
Aapka data Pakistan ke andar rahta hai. Agar international payment processor use ho, wo GDPR-compliant ho aur local laws follow karte hain.
Support & Escalation
Privacy complaint ka escalation path hamary compliance team tak jaata hai. Aap follow-up request kar saktay hain aur 30 din mein written response milta hai.
Hamari platform ke privacy features jo aapko direct fayde dete hain
Dual-Factor Login
Aapka account OTP aur password se protected hai. Jab naya device se login karte hain, hum SMS ya email se verify karte hain.
Transaction History Privacy
Aapka deposit aur withdrawal records sirf aapke account par visible hain. Koi bhi third party ko access nahi milta without your authorization.
Payment Masking
JazzCash, Easypaisa, SadaPay aur Raast account details hamara system mask karta hai. Aap sirf last 4 digits dekh saktay ho.
Session Timeout
Agar aap 30 minuto se inactive rehte hain, aapka session auto-logout hota hai. Ye accidental access rokta hai public devices par.
Device Recognition
Hamara system apke devices ko recognize karta hai. Agar naaya device se unusual activity ho, hum aapko alert kartay hain.
Withdrawal Limits Control
Aap apne daily withdrawal limit apne hisaab se set kar saktay hain. Ye restriction aapke account ko unauthorized transactions se bachata hai.
Privacy Policy ke bare mein poochay jane wale sawal
Aapka data hamary secure servers par Pakistan mein encrypted form mein rakha jata hai. JazzCash, Easypaisa, SadaPay aur Raast ke integrations ke through kuch info unke systems mein bhi jaata hai, lekin sirf payment purpose ke liye.
Nahi. Aapka withdrawal history sirf aapke account mein visible hai. Support team ko bhi sirf aapke permission se dekhne ki ijazat hai. Hamara internal logs mein ye encrypted form mein rehta hai.
Active account data delete hota hai. Legal aur tax requirements ke liye transaction records 5 saal rakhne padte hain, lekin wo encrypted aur secured hote hain. Aap GDPR-style SAR file kar ke copy demand kar saktay hain.
Bilkul nahi. Hum aapka personal information kabhi third-party marketers ko nahin dete. Sirf payment processors aur regulatory bodies ko share karte hain, aur sirf legal requirement ya your explicit consent se.
Hamary cookies session tracking, fraud prevention aur user experience improve karne ke liye hain. Hum behavior tracking ya personal identification ke liye cookies se data nahin nikal te. Aap browser settings se unhe disable kar saktay hain.
Account Settings mein 'Security' section ja kar password change kijiye. New password 12+ characters ho, numbers aur symbols include kare. Change ke baad sab existing sessions logout ho jayenge.
Fauri live chat ya email ([email protected]) se contact kijiye. Hum 2 ghonton mein aapke account ko review karengy aur agar unauthorized activity ho to block karengy. Password reset karne ke liye alag verification process hai.